Crowne Plaza Shanghai Nanjing Road

Nice hotel with a great location by Nanjing Road and People's Square. Lots of restaurants nearby, room service, and restaurants in the hotel. I chose the room that I chose because of the bathtub. Do not make the same mistake I did. The bathtub is big, so that's not the problem. The bathtub is right against the sink countertop so you cannot lean your head back. Then there is the glass on one side of the tub, so you cannot stick your arm over the edge of the tub, or even relax on the side of the tub. I wanted to read, but because my arm was stuck, I couldn't do so comfortably. Also, because of the glass location, impossible to watch TV from tub. And there is no counter by tub (except the sink behind) to place goods or drinks. It would be better if the glass could move, and the hotel could realistically do that.I know it would be impossible to move the tub, and it might not be a problem for all (I am tall). So beautiful design, just not super functional. I know other rooms have other tub types... If you are big into relaxing and reading in a tub during a get-a-way, get one of the others. Room got to 19-20° so that was nice. The windows also opened partially, so being able to get some fresh air was also nice Room service menu is only on the TV... While I get being eco friendly... Still a copy in the room or a note saying it's on the TV would be nice. I'd stay again, but I would choose a room with a more accommodating tub (which I know they have).

The location of Crowne Plaza is at one end of Nanjing Road Pedestrian Street, closer  to People's Park and Raffles City Shanghai. It is a good location for any last minute shopping before your flight. There is M&M World, Lego and Popmart around the corner. We are able to access to the Pedestrian Street from the side or back entrance. There is also no problem in finding food around the hotel. There are hotpots, stalls, convenience stall and a food court/place just across the hotel. It is also walking distance to popular location like  Yang's Dumpling (小杨生煎).  The hotel staff we met are friendly and helpful. They helped to arrange our rooms next to each other and arranged the ride to the airport as we need a larger vehicle that our luggages can fit. The breakfast has a decent selection of Chinese food. We stayed on a high floor with a nice unblocked view, but a pity that the window has water marks. The room is spacious and the bed was good. There is a small 24H gym (if I remember correctly). The bathtub in my room is not functioning as we cannot stop the water from draining. Other than these, we had a great and comfortable stay. 

The service is good, and the staff are friendly and helpful! The location is great as well. It would be even better if the amenities could be improved!

Staffs are polite and friendly. Good location near Nanjing pedestrian street. View of the bund. The room type is the renovated room. The room is large and clean

Had a great stay. The service, room and overall experience were excellent. Breakfast could be better.

Hotel is not clean . Only location is good. If like to go shopping location is excellent . But if need good location and clean need to arrange another hotel